SUSTAINABILITY

                                   SUSTAINABILITY

ARRIVING AT OUR VISION

Our company has been facilitating global trade flows for over a decade. To continue fulfilling that role, it is essential that we keep our company healthy and fit for the future. Our long-term success depends on our ability to innovate and respond to changing demands from both the market and society.Today, we store energy and chemical products that are crucial to people’s lives, but can endanger their health and the environment if stored or handled inappropriately. As a service provider, we do not determine what type of products are in use. Our role and responsibility is to provide safe, efficient and clean liquid bulk storage and handling services. We abide by existing rules and regulations as a minimum and adopt best practices whenever possible. And we explore ways to facilitate the introduction of more sustainable technologies, processes and products. Our ambition is to be a strong link in our customers’ global value chains and a leader in our industry. We aim to achieve this by maximizing operational safety and minimizing our environmental footprint; by training our people, developing talent and sharing best practices and by encouraging and maintaining an open dialogue with our stakeholders, as a responsible member of the communities in which we operate.

This is how we are working towards becoming the partner of choice for all our stakeholders, from customers, business partners and shareholders, to employees, local communities and society at large. This is how we will continue to fulfill our role in society, enabling trade flows in a sustainable manner for future generations.

To us, first and foremost, sustainability means that our choices today must contribute to our long-term relevance in society. It boils down to a simple question: if we continue to do the things that we do today, will we still be a leader tomorrow? Our choices today must contribute to our long-term relevance in society. So sustainability means keeping our company relevant, healthy and fit for the future.Secondly, as a service provider, we store and handle products that the market demands. These products are critical to people’s daily lives but must be stored and handled appropriately in order to ensure there is no harm to people’s health and the environment. Our role and responsibility is to provide efficient, safe and clean storage and services. Vopak aims to be a strong link in each global product chain by performing amongst the best of the chain, within the limits set by our stakeholders in respect of price, supply chain specifics and customer demands. We want to be the partner of choice for all stakeholders in each product chain in which we operate.

Thirdly, we realize that sustainability is a dynamic concept. Sustainability is not defined in isolation. It is borne out of a continuous dialog with both external and internal stakeholders. A best practice today, may not be tomorrow. Our license to operate and license to grow depend on our ability to respond to changing demands from the market and society. This includes exploring how we can facilitate the introduction of new technologies, new operational processes and more sustainable products, such as LNG as a transportation fuel, which can make a positive contribution to the quality of life, safety, health and the environment.

CENTRAL SUSTAINABILITY THEMES

Sustainability is at the core of our strategy of growth leadership, operational excellence and customer leadership. To embed sustainability in everything we do, we have defined our values, standards, procedures and code of conduct. And we established a sustainability strategy around four main themes which underpin our social, environmental and economic efforts.

STAKE HOLDERS

The following stakeholders participated in the surveys on sustainability: customers, employees, port authorities, governments, NGOs, suppliers, neighbors and investors.